Privacy Policy

Last updated: September 7, 2026

What this policy covers

This Privacy Policy explains how BossBunk collects, uses, and protects personal information when you visit bossbunk.com, use the BossBunk application, or interact with a direct-booking website powered by BossBunk (together, the Services).

Information we collect

Account information: your name, email address, and organization details when you register or are invited to an account.

Listing content: the property details, photos, rates, and policies that hosts add to their sites.

Booking information: names, contact details, stay dates, and party size for guests, which hosts enter or guests provide when making a booking.

Payment information: collected and processed by Stripe on our behalf. BossBunk does not store full payment card numbers.

Communications: messages you send us, including contact-form inquiries and support requests.

Usage information: pages visited, device and browser details, and server logs collected automatically as you use the Services.

How we use information

We use the information we collect to provide and operate the Services, publish host sites, process bookings and payments, send transactional messages such as booking confirmations and reminders, respond to support requests, keep the Services secure, prevent fraud, comply with legal obligations, and improve our products.

Where the law requires a legal basis for processing, we rely on the performance of our contract with you, your consent where we ask for it, and our legitimate interests in operating and improving the Services.

How we share information

We share personal information with hosts and guests only as needed to complete a booking: hosts see the details of their guests, and guests receive confirmations and communications about their stay.

We share information with service providers that help us run the Services, including Stripe for payments, email delivery providers, and hosting infrastructure. We require these providers to use the information only to provide services to us.

We may disclose information where required by law, to protect the rights, property, or safety of BossBunk, our users, or others, or in connection with a merger, acquisition, or sale of assets.

We do not sell personal information.

Data retention

We keep personal information for as long as your account is active and as long as needed to provide the Services, complete bookings, and meet legal or accounting obligations. When you ask us to delete data, we honor the request unless we are required to keep it.

Security

We use industry-standard safeguards, including encryption in transit and access controls, to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your rights and choices

You can access, correct, or update your account information at any time from the app. Depending on where you live, you may have additional rights to request a copy of your data, ask us to delete it, or object to certain processing. To exercise any of these rights, email bookings@bossbunk.com and we will respond within a reasonable time.

Transactional messages that are necessary to operate the Services, such as booking confirmations, are not optional, but you can unsubscribe from non-transactional email at any time.

Cookies

We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how the Services are used. You can configure your browser to block cookies, but some parts of the Services may not work without them.

Changes to this policy

We may update this Privacy Policy from time to time. Changes take effect when they are posted, and the updated date at the top of this page will reflect the most recent revision. Material changes will be highlighted where reasonably possible.

Contact us

Questions or requests about this Privacy Policy can be sent to bookings@bossbunk.com.